AISATS Recruitment 2021
Post Name - Customer Service Agent
Job Location - Trivandrum
Apply Mode - Online
Job Code - JD-CSA S4
Interview Date - 31th October 2021
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About Airindia SATS
AISATS is a 50:50 joint venture between Air India Limited, and SATS Limited, a leading gateway services and food solutions provider in Asia. As part of the Indian Government's initiative to upgrade its airports to world-class facilities and attract more airlines to fly into India, AISATS was formed with the vision to provide world-class airport services in ground and cargo handling that exceed customers’ expectations.
JOB PURPOSE & SPECIFIC RESPONSIBILITIES:
Floor walking - distribute baggage tags and immigration form to the passenger, greet and Guide the passenger.
Document check - travel documents (passport, certificate of identity, emergency certificate, Merchant seamen book), endorsements, visas, health certificate, Airport tax, customs.
Passenger Meet & Assist - assisting VIP, CIP and Mother with child.
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Pre-flight
Check the flight details (registration) assign the flight and block the seats for infant, Wheelchair and for group passenger.
Check for special messages for outgoing passengers.
Taking pre-flight manifest, incoming manifest and incoming passport details.
Post Flight
Print the final e-ticket, final manifest, passport details.
Take General Declaration(arrival/departure) .
Write the final reports (check in report, boarding gate report, feedback form) .
Special Handling - assisting infants, wheelchair passenger, physically challenged.
Check in Counter – Travel documents (passport, certificate of identity, emergency certificate, and merchant seamen book), endorsements, visas, health certificate, ,Airport tax, and customs etc.
NB : Perform any other duties as assigned by their superiors .
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Educational Qualifications:
Any Bachelor’s degree.
Excellent communication skills
Qualification in Aviation/Experience would be an added advantage.
Closing date for applications is 31/10/2021.
How to apply
Eligible & Interested candidates to email their CV’s with a soft copy of the passport size photograph to info.trv@aisats.in or click the apply now link below.
Notification - Click Here
Apply Now - Click here
Official Website - Click Here
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